Résumé

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Professional Summary :: I am an experienced Internet Product Design Manager with a strong balance of advanced visualization and business analysis skills. I hold a Master of Design degree from Carnegie Mellon University, and I have been designing and developing web-based products and services and researching user communities since 1996. For the past 6 years, I’ve managed design teams, technical staff, and subject matter experts to deliver interactive web-based products from concept to delivery. It is my goal to introduce relevant & meaningful design solutions to the marketplace that have been informed by user-centered research and current market insights.

Product & Market Strategy ::

    Product Requirements Definition (PRD) Documents
    User Experience (UX) Audits and Evaluations
    Software Use Case Analysis
    Competitive Audits & Analysis

User-Experience Design ::

    Exploratory Concept Diagrams
    Proof of Concept Development
    Personas
    Scenarios of Use
    Lo-fi and Hi-fi Prototyping

Information Architecture & Design ::

    Flowcharts and Flow Diagrams
    Site Maps and Navigation Systems
    Wireframes and Schematics
User-Centered Research Methods ::

    Contextual Inquiry
    Cognitive Walkthrough
    Pluralistic Walkthrough
    Heuristic Evaluation
    Paper Prototyping
    Think-aloud Protocol
    Usability Testing and Quality Assurance
Content Strategy ::

    Content Development
    Content Management
    Instructional Writing
    Copywriting for Print or Web
    Nomenclature systems
Communication Design ::

    Graphical User Interface Design
    Color Theory and Strategy
    Advanced Typography and Grid Systems